GENERAL
This Privacy Policy, together with our Terms of Use, governs Blue group Asset’s collection, processing and use of your Personal Information. As used in this Privacy Policy, “Metatrade Capital” refers to the company Metatrade Capital Limited, including, without limitation, its owners, directors, investors, employees or other related parties. Depending upon the context, “Metatrade Capital” may also refer to the services, products, website, content or other materials (collectively, “Metatrade Capital Services”) provided by Metatrade Capital.
“Personal Information” refers to information that identifies an individual, such as name, address, e-mail address, trading information, and banking details. “Personal Information” does not include Metatrade Capital and/or aggregated data that does not identify a specific user.
Metatrade Capital and its affiliates (hereinafter, “Metatrade Capital”, “we”, “us” or “our”) are committed to protecting and respecting your privacy. The purpose of this Privacy Policy is to describe:
- The types of Personal Information we collect and how it may be used;
- Our use of cookies and similar technology;
- How and why we may disclose your Personal Information to third parties;
- The transfer of your Personal Information within and outside of the European Economic Area (“EEA”);
- Your right to access, correct, update, and delete your Personal Information;
- The security measures we use to protect and prevent the loss, misuse, or alteration of Personal Information; and
- Metatrade Capital retention of your Personal Information.
COLLECTION AND USE OF PERSONAL INFORMATION
A. PERSONAL INFORMATION WE COLLECT
We collect the Personal Information you provide directly to us when you open a Metatrade Capitals Account, perform any transactions on the Metatrade Capital Platform, or use other Metatrade Capital Services. This may include:
- Contact information, such as name, home address, and email address.
- Account information, such as username and password.
- Financial information, such as bank account numbers, bank statement, and trading information.
- Identity verification information, such as images of your government issued ID, passport, national ID card, or driving license. Note: US residents may be asked to provide their social security numbers.
- Residence verification information, such as Utility bill details or similar information.
We also automatically collect certain computer, device, and browsing information when you access the Metatrade Capital website or use Metatrade Capital Services. This information is aggregated to provide statistical data about our users’ browsing actions and patterns, and does not personally identify individuals. This information may include:
- Computer or mobile device information, including IP address, operating system, browser type.
- Website usage information.
B. USE OF COOKIES AND SIMILAR TECHNOLOGY
The Metatrade Capital site is using cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are typically stored on your computer’s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Site, analyze trends, and administer the Platform. The information collected from cookies allows us to determine such things as which parts of our Site are most visited and difficulties our visitors may experience in accessing our Site. With this knowledge, we can improve the quality of your experience on the Platform by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience when using our Site.
We use third party service provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general Transaction information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors’ interests in our Site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the Platform. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.
C. HOW WE USE YOUR PERSONAL INFORMATION
We may use your Personal Information to:
- Process your Metatrade Capital transactions. We will process your Personal Information only for the purpose(s) for which it has been provided to us.
- Verify your identity in accordance with the Money Laundering Regulations 2007 and the Metatrade Capital Anti Money Laundering policy, as well as address other law enforcement needs as more fully described in our Terms of Use. With respect to US residents, we also may share your information with other financial institutions as authorized under Section 314(b) of the US Patriot Act, and with tax authorities, including the US Internal Revenue Service, pursuant to the Foreign Account Tax Compliance Act (“FATCA”), to the extent that this statute may be determined to apply to Metatrade Capital.
- Personalize your BMetatrade Capital Services experience.
- Analyze Metatrade Capital website usage, and improve our website and website offerings.
- Help us respond to your customer service requests and support needs.
- Contact you about Metatrade Capital Services. The email address you provide may be used to communicate information and updates related to your use of the Metatrade Capital Services. We may also occasionally communicate company news, updates, promotions, and related information relating to similar products and services provided by Metatrade Capital.
- Administer a contest, promotion, survey or other site features as will be more explained on the website.
We do not perform behavioral tracking of a customer’s activities on our Website or across different Websites, nor do we allow third-party data collection through our Service.
If you wish to stop receiving marketing communications from us, please contact us at support@metatradecapital.com to opt-out.